Shipping & Delivery Policy

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1. Booking Confirmation:

1.1. Upon completion of a booking through our website, you will receive a confirmation email containing details of your reservation, including the hotel name, address, booking dates, and any additional services or amenities booked.

1.2. It is your responsibility to review the booking details carefully and notify us immediately if there are any errors or discrepancies.

2. Check-in Procedure:

2.1. Prior to your arrival, we recommend contacting the hotel directly to confirm your reservation and any special requests you may have, such as early check-in or late check-out.

2.2. Upon arrival at the hotel, please present a valid photo ID and the booking confirmation email to the hotel staff for check-in.

3. Additional Services:

3.1. Some hotels may offer additional services such as airport transfers, meal packages, or spa treatments. These services are subject to availability and may require separate booking and payment.

3.2. Any additional services booked through our website will be confirmed via email, along with instructions on how to redeem them.

4. Cancellation and Changes:

4.1. Cancellation policies vary by hotel and are displayed during the booking process. You agree to abide by the cancellation policy of the hotel you book.

4.2. If you need to make changes to your booking, please contact the hotel directly or reach out to our customer support team for assistance. Changes are subject to availability and may be subject to additional fees.

5. No-Shows and Late Arrivals:

5.1. If you fail to check in at the hotel on the scheduled arrival date ("no-show"), the hotel may charge a penalty fee or cancel the reservation entirely.

5.2. If you anticipate arriving late, please inform the hotel in advance to avoid any inconvenience.

6. Refunds and Credits:

6.1. Refunds for cancelled bookings are subject to the hotel's cancellation policy and our refund policy.

6.2. In certain cases, if the hotel is unable to accommodate your booking due to unforeseen circumstances, we may offer a full refund or credit for future bookings.

7. Contact Information:

If you have any questions or concerns regarding your booking or our Shipping & Delivery Policy, please contact us at [Your Contact Information].

8. Changes to Shipping & Delivery Policy:

We reserve the right to revise this Shipping & Delivery Policy at any time without prior notice. By continuing to use our website after any such changes, you agree to be bound by the revised policy.

By using our website, you agree to this Shipping & Delivery Policy. If you do not agree to this policy, please do not use our website